JHBRIDGE

Legal

HIPAA & Medical Information Notice

This notice clarifies JHBRIDGE Translation Services' relationship with HIPAA regulations, its handling of medical information, and the responsibilities of users who may need to share Protected Health Information in connection with translation or interpretation services.

Effective Date: June 2026

01

JHBridge Is Not a Healthcare Provider

JHBRIDGE Translation Services provides professional translation and interpretation services across a wide range of industries and subject matters, including medical and healthcare content. However, JHBRIDGE is not a healthcare provider, health plan, healthcare clearinghouse, or any other type of entity that is classified as a HIPAA covered entity under the Health Insurance Portability and Accountability Act of 1996 (HIPAA) and its implementing regulations.

JHBRIDGE does not provide medical advice, medical diagnosis, medical treatment, clinical opinions, or any form of healthcare services. The services provided by JHBRIDGE are purely linguistic in nature -- translating text from one language to another and facilitating spoken communication between parties through interpretation. The fact that the content being translated or interpreted may be medical in nature does not transform JHBRIDGE into a healthcare provider or create a provider-patient relationship between JHBRIDGE and any individual.

Users should understand that interacting with JHBRIDGE for medical document translation or medical interpretation does not establish a healthcare provider relationship. Any medical questions, concerns, or decisions should be directed to qualified, licensed healthcare professionals. JHBRIDGE's translators and interpreters are language professionals, not medical practitioners.

02

HIPAA Certification Status

JHBRIDGE Translation Services is NOT HIPAA certified. JHBRIDGE does not claim compliance with the Health Insurance Portability and Accountability Act (HIPAA) or its implementing regulations, including the HIPAA Privacy Rule, the HIPAA Security Rule, the HIPAA Breach Notification Rule, or the HIPAA Enforcement Rule. JHBRIDGE has not undergone a formal HIPAA compliance audit or assessment conducted by any accredited third-party auditor.

JHBRIDGE does not represent, warrant, or guarantee that its systems, processes, infrastructure, or administrative safeguards meet the requirements set forth in HIPAA or its implementing regulations. While JHBRIDGE implements reasonable security measures to protect client data as described in its Privacy Policy and Security Policy, these measures have not been independently verified against the specific technical, physical, and administrative safeguard requirements of the HIPAA Security Rule.

The absence of HIPAA certification means that JHBRIDGE has not been formally evaluated for compliance with HIPAA's requirements regarding the handling, storage, transmission, and disposal of Protected Health Information (PHI). Clients who require HIPAA-compliant services should carefully evaluate JHBRIDGE's suitability for their specific use case and should not assume that JHBRIDGE meets HIPAA standards unless a separate, written agreement (such as a Business Associate Agreement) has been negotiated and executed.

03

Business Associate Obligations

JHBRIDGE Translation Services is NOT automatically a HIPAA Business Associate by virtue of providing translation or interpretation services, even when those services involve medical content. Under HIPAA, a Business Associate is a person or entity that performs certain functions or activities on behalf of, or provides certain services to, a HIPAA covered entity that involve the use or disclosure of Protected Health Information. A Business Associate relationship is created through a formal agreement, not through the mere nature of the services performed.

JHBRIDGE does not enter into Business Associate obligations by default with any client. If a HIPAA covered entity (such as a hospital, health system, physician's office, health insurance company, or pharmacy) or an existing Business Associate of a covered entity requires JHBRIDGE to process, access, or handle Protected Health Information (PHI), a separate, signed Business Associate Agreement (BAA) must be negotiated and executed between the parties before any PHI is shared with JHBRIDGE.

Without a signed BAA in place, JHBRIDGE is not bound by HIPAA's Business Associate requirements and does not assume the obligations, responsibilities, or liabilities of a HIPAA Business Associate. Clients who share PHI with JHBRIDGE without first executing a BAA do so at their own risk and in potential violation of their own HIPAA obligations.

The decision to enter into a BAA is at JHBRIDGE's sole discretion. JHBRIDGE is not obligated to enter into a BAA with any client and may decline to do so based on its assessment of the requirements, costs, risks, and operational impacts involved.

04

Protected Health Information (PHI)

Protected Health Information (PHI) is defined under HIPAA as individually identifiable health information that is created, received, maintained, or transmitted by a covered entity or its business associate. PHI includes information that relates to the past, present, or future physical or mental health condition of an individual, the provision of healthcare to an individual, or the past, present, or future payment for healthcare, when combined with identifiers that can be used to identify the individual.

Users should NOT upload, submit, email, or otherwise share Protected Health Information with JHBRIDGE unless they are authorized to do so under applicable law and have an appropriate agreement -- such as a fully executed Business Associate Agreement (BAA) -- in place with JHBRIDGE before any PHI is disclosed. Sharing PHI without proper authorization and an appropriate agreement may violate HIPAA and expose the disclosing party to significant legal and regulatory consequences.

JHBRIDGE is not responsible for Protected Health Information that is uploaded or shared by users without a signed BAA in place. If JHBRIDGE receives PHI without a BAA, JHBRIDGE may, at its discretion, decline to process the materials, request that the client execute a BAA before work proceeds, delete the materials and notify the client, or take other appropriate action. JHBRIDGE will make reasonable efforts to handle any inadvertently received PHI appropriately, but is not bound by HIPAA obligations in the absence of a BAA.

05

Medical Translation and Interpretation

JHBRIDGE offers medical document translation and medical interpretation services as part of its language service offerings. These services involve translating written medical content (such as medical records, clinical notes, patient discharge summaries, consent forms, medical device documentation, pharmaceutical materials, and health education materials) from one language to another, or providing spoken interpretation to facilitate communication between healthcare providers and patients or between other parties in medical settings.

Providing medical document translation or medical interpretation services does not make JHBRIDGE a healthcare provider, and it does not create a provider-patient or clinician-patient relationship between JHBRIDGE (or its translators and interpreters) and any individual. Medical translations are linguistic services only and do not constitute medical advice, medical diagnosis, clinical interpretation of medical content, or a medical opinion regarding the accuracy, significance, or implications of the medical information being translated.

Medical interpreters provided by JHBRIDGE facilitate communication between parties and render spoken messages from one language to another as faithfully and completely as possible. Medical interpreters do not provide medical opinions, do not advocate for any party's medical decisions, and do not independently verify the medical accuracy of the statements they interpret. The role of the interpreter is to bridge the language barrier, not to provide clinical guidance.

Clients and end users who rely on medical translations or medical interpretations provided by JHBRIDGE should have the translated or interpreted content reviewed by qualified medical professionals before making any healthcare decisions based on that content. JHBRIDGE is not liable for medical decisions or outcomes that result from reliance on translated or interpreted medical content.

06

User Responsibilities

Users who are HIPAA covered entities or Business Associates of covered entities are solely responsible for determining whether a Business Associate Agreement (BAA) is required before sharing Protected Health Information with JHBRIDGE. This determination should be made in consultation with the user's own legal counsel, compliance officers, and privacy officers. JHBRIDGE does not provide legal advice regarding HIPAA applicability or compliance.

Users are responsible for complying with their own HIPAA obligations, including but not limited to: conducting a risk assessment before disclosing PHI to any third party, ensuring that appropriate safeguards and agreements are in place before disclosing PHI, providing notice to individuals regarding the use and disclosure of their health information, obtaining any required authorizations from individuals before disclosing their PHI to JHBRIDGE, and maintaining records of disclosures as required by the HIPAA Privacy Rule.

JHBRIDGE does not assume responsibility for users' HIPAA compliance. If a covered entity or Business Associate shares PHI with JHBRIDGE without proper authorization, without a signed BAA, or in violation of their own HIPAA obligations, JHBRIDGE is not responsible for the resulting regulatory exposure, penalties, or liability that the disclosing party may face. Users must independently ensure that their use of JHBRIDGE services complies with all applicable privacy and security requirements.

07

Contact for BAA Inquiries

HIPAA covered entities and Business Associates who are interested in discussing a potential Business Associate Agreement with JHBRIDGE should contact JHBRIDGE at contact@jhbridgetranslation.com with the subject line "BAA Inquiry." Please include a description of the services you are seeking, the nature and approximate volume of Protected Health Information involved, and any specific BAA requirements or templates you wish to discuss.

JHBRIDGE will review BAA inquiries on a case-by-case basis and will respond within a reasonable timeframe. The availability of BAA arrangements is at JHBRIDGE's sole discretion and may depend on factors such as the scope of services requested, the volume and sensitivity of PHI involved, the technical and operational requirements of the arrangement, and the feasibility of implementing additional safeguards that may be necessary.

Please note that entering into a BAA may affect the pricing, timeline, and scope of services, as additional safeguards, procedures, and operational requirements may need to be implemented to support the BAA obligations. JHBRIDGE will discuss any such impacts with the prospective client during the BAA negotiation process.

Contact Information

JHBRIDGE Translation Services

Email: contact@jhbridgetranslation.com

Phone: +1 (774) 223-8771

Address: 500 Grossman Dr, Braintree, MA 02184

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